can large architectural investments be modified to work better for people after construction?

Animate solved many problems with one simple 40 foot long seating area that created a more natural flow for museum patrons.

After this new museum opened, many problems were discovered regarding the entry experience for people. Animate designed and documented various solutions for the complex needs of the main lobby area including: patrons' wayfinding and comfort, as well as the museum's need for security and communication. Museum of Contemporary Art in Chicago. 1998